Frequently Asked Questions

  • Non-emergent Medical Transportation is paid for by Health First Colorado and is covered for anyone who has Health First Colorado (Colorado Medicaid). This includes children with Medicaid!

    Non-Emergent Medical Transportation (NEMT) is transportation to and from covered non-emergency medical appointments or services. NEMT is only available when a Health First Colorado (Colorado’s Medicaid Program) member has no other means of transportation.

  • Yes!

  • Our drivers have experience driving individuals with special needs and occasional severe behavior. They know how to work on a team with the support staff and family members. They have received training in de-escalation, behavioral de-escalation techniques, and in working with children and adults with special needs. Please reach out with additional questions on specific trainings that we require and provide to our drivers.

  • We provide transportation to all areas of El Paso County, and also have routes going to Teller County. This includes Peyton, Falcon, Monument, and Fountain in El Paso County and Woodland Park and Divide in Teller County.

  • Car seats can be provided when requested.

  • That’s ok! Van With a Plan specializes in providing transportation to individuals who sometimes struggle to stay calm when riding in vehicles. Please indicate this to us when setting up your ride, and we will plan for extra time and extra staff if needed.

  • Yes!

  • This is available. Please reach out to us so we can review details and confirm we can transport.